Showing posts with label managing expectations. Show all posts
Showing posts with label managing expectations. Show all posts

Jun 26, 2008

Managing Expectations


Managing Expectations, how do you do that?



Customer: How much is that parrot in the window?

Pet shop owner: Somewhere between $200 and $250

Customer: Erm, OK, I’ll give you $200 for it then!


To manage your stake- or shareholders expectation, it's often not wise to present them the expected project costs. What to do?

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