Leadership and Actuaries

It's more than a year now, since I've posted a blog at Actuary-Info. During this year I fully focused on the market launch of the Fintech startup Symetrics. Now, with more time in pocket I'll pick up 'actuarial blogging' again.

Last summer Reinier Roosen, Managing director of FTE in the Netherlands, asked me to give a presentation about Leadership and Actuaries at the yearly seminar of 'Actuarieel Podium' (translated: 'Actuarial Stage') on september 27, 2016 in Zeist, the Netherlands.

Incomplete data

One of the key slides of this presentation discusses the power of actuaries to cope with incomplete data (missing information) in big data sets. here it is, take good look!

Do you think something's missing in the above slide?

Think again please....

Presentation

Altough a presentation is in no way ever represented by the corresponding slides (slides are always just supportive), I would like to give you an impression of my presentation in PowerPoint style.

In the coming blogs I'll discuss the main topics that are mentioned in this presentation, more in depth.

Main Messages
Summarized my main messages in this presentation are:

1. Take more responsibility: Socially, Personally
• Widen the area of influence
• Grow and spend more time on your personal and professional network
• Intensify cooperation with other disciplines
   
2. Strengthen ‘Soft Skills’
• Communication skills, power to convince, master principles, self-reflection
• Empathy power: understanding social dynamics, stakeholders & clients
   
3. Innovation
• Build up new client-central products with new adequate regulation principles
• Innovation can be stimulated by making implicit conditions, explicit
   
4. Adjust professional methods and education
• Develop new ‘board decision models’
• From ‘Believes’ to ‘What If, Given Conditions x|y|x’
• From ‘Long term uncertain estimates’ to ‘Short term recipes’
• Including systemic, parameter and model risk
• Anticipating on economic and behavioral effects and scenarios
• Based on early warning indicators instead of trigger points

Final Presentation

Enjoy the presentation and give me feedback at jos.berkemeijer@gmail.com.

Leadership & Actuaries | Actuarieel Podium | Presentation by Jos Berkemeijer from Jos Berkemeijer

The presentation is best (better) viewed:

- at Slideshare at https://goo.gl/ZT4wWM
- as a movie on Youtube: https://www.youtube.com/watch?v=B4StprG3YaI

Optimal Pension Fund Investment Returns

How to manage a pension fund investment portfolio in economic uncertain times and shifting financial markets? Let's try to answer this question from a more practical point of view instead of a pure scientific approach......

Historical Performance

Let's take a look at the performance of two large and leading Dutch pension funds

First of all we take a look at the historical (1993-2014) yearly returns of both pension funds and try to figure what n-year moving averages results in a stable and mostly non-negative yearly performance.

  
Smoothing Returns

If our goal is to 'smooth' returns to pension fund members and to prevent negative returns as much as possible, a '3-year moving average return approach' as basis for sharing returns to pension fund members, could be a practical start. 

In this approach, a single maximum cut of around 3.3% is largely compensated by the returns in other years as the next chart of  '3 Year Backward moving Average Yearly Return' shows:

Of course if we want to protect pension members also against systemic risk and crises, an additional investment reserve of around 15%-20% would be necessary.

The  next slide gives an impression of the effects of a 10 year moving average approach. I'll leave the conclusions up to the readers. of this blog.

Main conclusion is that the analysed pension funds ABP and PFZW are able to generate a relative stable overall portfolio return over time. They manage to do so, despite the fact that their liabilities yearly fluctuate as a result of the fact that they have to be discounted by a risk-free rate. 

A risk free rate that itself isn't risk free at all and - on top of - is continuously 'shaped'(manipulated ) by the central banks to artificially low interest levels.



Managing Volatility instead of Confidence Levels
A strategy based on managing the funding ratio of a pension fund given a certain confidence level and given the actual method of risk-free discounting of liabilities, is doomed to fail in a low interest environment. Discussions about confidence levels are also a waste of time, as long time confidence - at any confidence level - eventually will turn out to be an illusion.

As long as pension funds are able to demonstrate that that they are able to manage and control the volatility of their assets within chosen limits (risk attitude 1; e.g. 10%) and within a chosen time horizon (risk attitude 2; e.g. 20 years) , they will be able to fulfill their pension obligations, or to timely adapt their chosen risk-return strategy to structural market changes.


How to curb volatility?
Managing the volatility of an pension fund investment portfolio within a certain risk attitude is one of the greatest challenges of a pension fund board.

In short, the traditional instruments to curb volatility are:

1. Diversification
   With the help of diversification the asset mix of a  pension fund can be tuned to optimize long term risk-return in relatively 'normal' market circumstances.
    
2. Capital Requirements & Management
   By defining and maintaining a well quantitative risk-based capital and investment reserve policy, a relatively smooth yearly return available for pension fund members can be achieved in a systematical risk environment.
    
3. Economic Scenarios
   By studying portfolio outcomes under different economic scenarios, a short term 'best fitting' near future volatility asset strategy can be developed.
    
4. Trigger points
   By defining asset portfolio actions that will 'fire' once particular trigger points of specific asset classes are met, all measures based on 'damage control' are in place.
    

Unfortunately the above measures all fall short in case of systemic market events.

In case of crises, like the current Greece crisis, agent based models, also called behavioral models, can help to manage systematic volatility.


Behavioral Asset Management
A way to minimize systemic volatility in an investment portfolio is to apply new 'Behavioral Economic Stress Test' models. These kind of tools, as provided y a FinTech50 2015 company called Symetrics, enable pension boards and investment managers to model and to anticipate crises.

More is explained in the next short presentation "The value of economic scenarios from a risk perspective" by Jos Berkemeijer, one of the four managing partners of Symetrics.

Used Links
- Agent based Models
- Behavioral Models by Symetrics
- Spreadsheet wit data used in this blog
- Presentation: The value of economic scenarios from a risk perspective

Professional Empathy of an Actuary

The most important hard skill in any profession is a soft skill called Empathy.

Without empathy, any project or business goal is doomed to fail.

Just a small humorous illustration to get the picture....

Adding Rabbits

One day, the math teacher asks six year old Johnny, "If you have 200 rabbits and you add another 100 rabbits, how many rabbits would you have?"

Johnny thinks for a moment and then answers: "I think the answer is 337 Sir".

"No, Johnny. That's the wrong answer. Try again.

Johnny takes another five seconds and answers: "Still probably 337 Sir" "

Now the math teacher slightly loses his temper and baffles: "No Johnny, wrong again. You know nothing about mathematics!".

Immediately Johnny answers: "And you know nothing about rabbits Sir"

Actuarial Skills

A recent (May 2015) Investopedia article sums up the five skills every actuary needs

1. Analytical Problem Solving Skills 
2. Math and Numeracy Skills 
3. Computer Skills 
4. Knowledge of Business and Finance 
5. Communication and Interpersonal Skills

Although in a classical sense this powerful summary of an actuary's professional competences is perfectly in line wit more detailed descriptions as given by several actuarial associations, something essential is missing.

To be successful as an an actuary you'll need to develop what is called

Professional Empathy

What is Professional Empathy?

Professional empathy is the ability to see the world through the eyes of other professionals.

As actuaries we're trained to view and resolve our projects, challenges and issues in a primarily quantitative manner with the help of actuarial techniques, models and formulas.

Through study and experience we can develop "Professional Empathy" that allows us to look through the eyes of other professionals or clients and feel and understand what their view and perceptions are.

In doing so, we're able to optimize our advice, support or project performance.

Understanding and response

Professional empathy implies two elements: understanding and response.

Understanding
To understand other professionals and clients, we need to develop the ability to be sensitive to the needs and feelings of others. To do so, it helps to develop technical skills in other professional fields, read other than just actuarial literature and join other than pure actuarial conferences.

As graduated actuaries we already developed a broad multi-professional basis that includes professional areas as: mathematics, statistics, finance, insurance, asset management, pricing, administration, business analytics, ict, organization, marketing, etc. Therefore, if we continue to develop this multi-professional ability, we - as actuaries - are are ideally suited to organize combined professional expertise (innovation) projects.

Besides the traditional actuarial areas as insurance, pensions, statistics, and actuarial techniques we'll have to focus and develop skills in the surrounding areas of the actuarial work field:

In order to understand we need to develop the ability to read verbal, paralinguistic and non verbal cues of professionals in other professional fields.

Response
Secondly, our response and attitude to other professional should be in such a way that other professionals recognize that we understand them, appreciate that we speak their (professional) language and invite us to share their professional issues or doubts with us.

Interpersonal communication skills 
This way of responding requires to bring out a professional attitude that's based on interpersonal communication skills like:

1. showing interest, respect and appreciation
2. active listening
3. showing understanding, being accessible, 
4. having a flexible attitude 
5. operate steady on basis of ethical principals.

Intrapersonal skills

It also forces us actuaries to continuously work on our intrapersonal skills like: 

1. Knowing what drives, angers, motivates, frustrates, inspires you
2. Knowing your own strengths and limitations
3. The ability to stay calm and balanced in stressful situations
4. Self confidence

How to start with Professional Empathy?
You can start with developing your professional Empathy as follows:

1. simply pick out one of the communication issues as mentioned above (e.g. 'active listening')
2. After a conversation with a trusted professional you work with, simply ask for honest feedback by asking for example: "I try to develop a more active listening style. May I ask you: Do you think I really listened to your arguments. If so, in what way? If not, 'why' and 'when' not? What would you have expected of me?

If it seems difficult for you to ask these questions, congratulations! You now know for sure this approach is applicable to you.

If you think it makes no sense to ask these questions once in a while. Just keep doing what you always did until the final reality check!

SOA Self Assessment
The Society of Actuaries has developed a Competency Framework Self-Assessment Tool. The self-assessment asks you to rate a series of statements about the skills that actuaries should have to be valued for their professionalism, technical expertise and business acumen.

It's a 45 minute test that gives first impression of you improvement areas. However, interpersonal en intrapersonal skills are only limited measured.........

Used Sources / Related Links
- E-Book: Developing Professional Behaviors
- Material Minds
- Dutch Actuarial Association: Professional and Competence Profile
- SOA: Competency Framework
- Actuary Self Assessment